LumiBlock support

We usually reply within two working days.

Email [email protected] and include your device model, OS version, game version and a short description of the problem.

Frequently asked questions

How do I restore my purchases?

Open Settings in the game and tap Restore purchases. Purchases are tied to your Apple ID or Google Play account.

Can I play offline?

Yes. Endless, Journey and Daily Challenge all work offline. Ads, purchases and leaderboards need a connection.

I lost my progress.

Progress is stored on your device and there is no cloud save. Uninstalling or clearing storage removes it. Email us and we will try to help.

How do I turn off analytics?

Settings → Anonymous stats.